Our experience with A2 NZ Immigration has been a hassle free and just amazing!
We are thrilled with the exceptional service and attention to detail that A2 NZ has provided. From the time we contacted Vanita to applying for our Resident visa 5 months later, she has always provided a high level of service at a very reasonable rate. She made us feel so confident in her as she constantly provided up to date and accurate advise and information and nothing was ever a problem for her to sort out. She responded to our constant emails within a few hours even over the weekends! She made us feel like we weren’t just a number in queue and that she genuinely wanted to help us in our immigration process. She gave us advise on every aspect of immigration including the emotional impact emigration has on a family as she is an expat herself so knows exactly what her clients are going through. She spent time addressing our every enquiry of our visa process and gave us constant updates on when she received our documents and when she submitted our applications as well as progress updates. We even had a Skype call with her when our documents arrived so that she could go through the applications forms with us and make sure we signed in the correct places at no extra charge and she did this in her evening due to the time difference. She would follow up with the Pretoria (SA) visa office late in her evenings to get progress updates on our visa application as we had a tight deadline as my husband was required to start his job in NZ. She even called us late on one of her evenings (it was SA morning) to tell us that out visas were approved as she knew we would be so excited to hear the good news.
Vanita really gave us the confidence that our immigration would be handled professionally as well as personally when necessary and that all the information we provided her would be kept in confidence. She always goes the extra mile and her fees are exceptionally reasonable. We contacted many immigration agents that we had heard from other people who had successfully immigrated and just felt that we were just a number in the queue whereas with Vanita, she came across on a much more personal level and her fees were very reasonable compared to the other companies. We also found the other companies would take a few days to respond to any emails we sent and often respond with what seemed like a standard template that they send out to answer queries or request information. Vanita always responded to emails within a day and actually sent an email that was tailored to your specific needs and requirements. She was absolutely brilliant and we are forever grateful that we appointed Vanita as our Immigration Agent. She even contacted my husband’s potential employer and recruitment agent and ensured that they filled out all the relevant forms and provided the relevant information for our visa application. All in all, she made our immigration process an absolute breeze and dotted every “I” and crossed every “t”. Her attention to detail is impeccable and she would always ensure she had more than enough information and documentation to ensure that our visa process was a simple and smooth process. For us, A2 NZ Immigration made our dreams a reality!
Vanita, you are incredible and there aren’t any words that we could say that could thank you enough for everything you have done for us. Our dreams came true because of you and your hard work. We wish you every success and will definitely keep in touch.